Sunday, April 08, 2007

A closer look at the Timber Tech Warranty

Our Composite Decking vs Wood Decks article is updated. (Click the photo)



Composite decking companies will pretty much tell you what the flaws are in their products.

http://www.timbertech.com/WarrantyAndCare/ResidentialWarranty.aspx

The document is copyrighted so we won’t reproduce it in entirety click the link above to see the whole document.

Here’s a few opinions about what they mean by certain terms included in the warranty.

…shall not check, split, splinter, rot or suffer structural damage from termites or fungal decay.
(no mention of mold, fading, expansion or wear related damage yet)

…at its option, to either replace the defective item or refund the portion of the purchase price paid by Purchaser for such defective item (not including the cost of its initial installation).
(means that they may pay the cost of one board, or supply a board for you to install—no liability is expressed for the labor to remove or install the new board-no mention of fading yet—though the new board will be a different color entirely)

TimberTech does not warrant against…

…a condition (such as air pollution, mold, mildew, etc.), or staining from foreign substances (such as dirt, grease, oil, etc.); (5) variations or changes in color of TimberTech products… (no warranty against mold, or barbecue grease and no guarantee that it will fade evenly or that it will not fade—here’s a hint, it probably will)

…Each Purchaser is solely responsible for determining the effectiveness, fitness, suitability and safety of the TimberTech products in connection with its use in any particular application. (means buyer beware—if it turns out that this decking was a bad idea—it’s not their fault!)

…is effective for consumer purchases made on or after January 1, 2005
(this is the new warranty—older products are covered by the old warranty, but there’s no link to it.)

The manufacturer warrants that this product will not peel, blister, pit, flake, crack, or corrode as a result of manufacturing defects, or as a result of exposure to ocean air (salt spray) for a period of 5 years. Should this occur, the manufacturer will provide replacement product. Minor dripping may occur.
(so if you live near the ocean there is only a 5 year warranty against salt spray damage—I haven’t a clue what “Minor Dripping may occur means)


Ok… try this link

http://www.timbertech.com/WarrantyAndCare/CareAndCleaning.aspx

NO hints on removing mold.
L
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