I am only going to be able to touch the tip of the iceberg on this subject! There has been an expression among us carpenters for years. " What looks good is good" That phrase applies to more than just the out come of the project at hand.
It also applies too the way the project management performs and keeps everything moving along in a professional manor.
One of my pet peeves is to keep the job site clean and orderly through out the entire project even if we have to hire a laborer just for clean up. To me keeping the job site clean and orderly shows the customer that you take pride in what you do and that reflection carries on to the workmanship of the project itself.
I make sure every employee is busy doing something at all times. Just standing around lollygagging and smoking cigarettes does not cut it. My son Dan has been working for me since he was a freshmen in High school ask him how I feel on the subject? I won't keep my employees from smoking, but don't let it hinder your ability to keep the job progressing.
Another thing I will not tolerate is any swearing on the job. In the summer month people have their windows open and in the early morning the sound really travels if you get my drift?
Sorry if any one thinks I'm a mean boss but I was taught the correct way to act on a construction job site. Any other behavior is not going to help your company thrive.