A closer look at the Timber Tech Warranty

Our Composite Decking vs Wood Decks article is updated. (Click the photo)

Composite decking companies will pretty much tell you what the flaws are in their products.

http://www.timbertech.com/WarrantyAndCare/ResidentialWarranty.aspx

The document is copyrighted so we won’t reproduce it in entirety click the link above to see the whole document.

Here’s a few opinions about what they mean by certain terms included in the warranty.

…shall not check, split, splinter, rot or suffer structural damage from termites or fungal decay.
(no mention of mold, fading, expansion or wear related damage yet)

…at its option, to either replace the defective item or refund the portion of the purchase price paid by Purchaser for such defective item (not including the cost of its initial installation).
(means that they may pay the cost of one board, or supply a board for you to install—no liability is expressed for the labor to remove or install the new board-no mention of fading yet—though the new board will be a different color entirely)

TimberTech does not warrant against…

…a condition (such as air pollution, mold, mildew, etc.), or staining from foreign substances (such as dirt, grease, oil, etc.); (5) variations or changes in color of TimberTech products… (no warranty against mold, or barbecue grease and no guarantee that it will fade evenly or that it will not fade—here’s a hint, it probably will)

…Each Purchaser is solely responsible for determining the effectiveness, fitness, suitability and safety of the TimberTech products in connection with its use in any particular application. (means buyer beware—if it turns out that this decking was a bad idea—it’s not their fault!)

…is effective for consumer purchases made on or after January 1, 2005
(this is the new warranty—older products are covered by the old warranty, but there’s no link to it.)

The manufacturer warrants that this product will not peel, blister, pit, flake, crack, or corrode as a result of manufacturing defects, or as a result of exposure to ocean air (salt spray) for a period of 5 years. Should this occur, the manufacturer will provide replacement product. Minor dripping may occur.
(so if you live near the ocean there is only a 5 year warranty against salt spray damage—I haven’t a clue what “Minor Dripping may occur means)


Ok… try this link

http://www.timbertech.com/WarrantyAndCare/CareAndCleaning.aspx

NO hints on removing mold.

L

An Architect’s Sense of Entitlement

I had a call bright and early yesterday—Good Friday. I had popped into the office for a few minutes (and I will never do that, "answer the phone", again on a holiday)…

Anyhow—the fellow started off saying that he is an architect and he was having trouble printing off our pictures to pull details for an upcoming project.

He then asked if there was a way to get the details without ordering a plan, since he is, after all, an architect.

“I said, let me get this straight. You are an architect. People pay you to create details. But you want to use my details, but you don’t want to pay me for it. Unbelievable” … And I hung up the phone.

This guy did not deserve another moment of my time.

Since when was plagiarism an acceptable form of architecture... Claiming other people’s designs without sending them a dollar is against the architect's code--unless that designer is not an architect. Since when are they hired to go out and pirate other people’s designs?

There are bad folks in many different trades, and so-called professional services like architecture and design, and politics, and even surgeons and fiction writers. I know how the game works.

The fact that people are emulating my designs is flattering. It means I am doing something right.

Currently Hickory Dickory Decks is using a combination of 3 of our plans (simplified) as the feature deck in his dream deck contest. Don't know if you noticed the big putty blotches all over the deck... ouch.

Have a look … “Dream Deck Contest”

It’s D181 Pro Hand Rail, P012 Pro Pergola (single posts), and P181 top portion.

You be the judge. Here's a photo of a deck we did in Acton Ontario about 4 years ago.

Will we act on it? I’d rather work something out, but we’ll be talking to him next week.
L

Planning to Start a Deck Company Near Toronto?

There is a new article at  "Starting a Deck Company" click to view

Starting a deck company from scratch is the greatest challenge you will ever face. Anyone can approach builders and become a sub-contractor, but if you plan to actually do business and sell to real live clients there are many things to learn and planning to do.

• How will you get your first jobs? It is difficult to sell when you only have a few or no jobs under your belt or references.
• What will you use for marketing?
• What will your Specifications for decks and fences be?
• How do you design a pergola or trelliswork feature? How do you price them?
• How do you build a gate that won't sag?
• The building department asked for an engineered drawing for a hand rail-How do I get an engineered drawing for hand rails?
• What do I use for a contract? Will it protect me?

There are a million other things to overcome-and we can help.
We will help keep you local, make sure your phone rings, set you up with everything you need to sell and the know how you need to build the best decks, fences, pergolas and trellis features in your area. Your presentation materials will be the absolute best available.

Portfolio packed with Photos

Contracts and Change Orders

Marketing Materials

Design Elements

Business Cards

Web Presence

Details to Work From

Design and Sales Support

Talk to us about Starting up in your Home Town!

Call me at 888 293 8938

or write me at plans@gardenstructure.com

The Need for Flashings

Whenever you are attaching to a house you need to seal against moisture.

Porches meeting masonry are a particularly important since masonry transmits moisture. This porch was obviously built about 50+ years ago so back then they made the brick ties very large. Normally a 3/4" or 1" bolt.

This kind of thing is the result of a few factors. Often it happens after years of leaking flashings melt the beam to the point that it will no longer support snow load or even itself.

The other half of the equation, the footings may have been slightly too small to do the job, when snow load is factored in when soil gets moist during freeze, or thaw or just a rainy fall or spring the inadequate footings will get pushed into the ground levering the porch from it's connection.

L

Woodwork Art

Every once in a while you see something that makes you a more humble Woodworker.




He is Livio De Marchi and he is quite mad. It is a good kind of mad. He's a genius that ranks right up with all the greats. If you work with wood, you should know his name.
To see more of his work click here: http://www.craftsmanshipmuseum.com/DeMarchi.htm
I feel richer just viewing his creations.
L

Low Bids for Contracting

There’s a common practice in the contracting field. Low ball to get in, then make your money on the extras.

This is caused by low bid mentality on the part of clients and builders. It’s a situation where the contractor and the client both want the advantage in dealings with each other—potentially to victimize each other simultaneously. The client wants the builder not to make any money—the builder wants to make more money than the client may have at his disposal.

Sounds like a bad situation doesn’t it?

Further down the road, after the contractor agrees to do it for free to get in the door, then the price doubles due to omitted items in the quote and additional items sold or requested by the client, (recognize that most of these contractors won’t keep the client abreast of the true cost of the changes), and the client doesn’t have the money to pay.

The Contractor will face a cash squeeze when the final payment isn’t forthcoming. It’s superior court for this amount of cash—so you need a good lawyer. Before you get to court it will likely run 5-$15,000 in legal prep work. The proceedings may be delayed by a long docket or delays by the other side.

For the homeowner it means liens that put pressure on his credit and eventually a large judgment that could mean foreclosure or forced sale.

Who needs it!

Clients need to know that when you find a deck contractor willing to do a job for the cost that other deck contractors tell you they pay for materials—something is wrong. They will either use stolen materials, illegal labor, unpaid labor or simply never show up after taking a deposit, or complete the job part way after getting as much money as possible from you.

They may simply be bad business people—which means their warranty should be discounted due to the fact that they likely won’t be around to honor the warranty they offer on your deck or fence.

They may be using sub standard details or materials. They may not know how to build for durability.

We insist that all our builders be up front about the costs involved in projects. Its just part of fair dealings with clients. Sell your service and professional ability. When our builders quote a price—that’s the price, with everything included in the contract.

Sure, if the client asks for changes or more work to be done, we’ll offer a change order that outlines the additional cost so that the client can budget for it.

This maintains a non-combative atmosphere of mutual respect and is more likely to get you referrals in the future.

L

Design Elements-clarifications

Design Elements (click for original post), is one of the tools used by our Builder Group only. It is not something we sell in the open market. I've had a call a day from folks wanting to buy it and in short-No. It's not something we will ever release to the general public.

When designs get long in the tooth or are emulated by our competition we will release them as plans on the open market. We give the new designs to our contractors only-so the only way to stay ahead of the crowd is to work within our Builder Group.

We are planning a thumbnail version of design elements for Landscape Designers and Landscape Architects, but the detail drawings will rest safely with our Builder Group Contractors.

If you are a landscape architect or designer and you want to be contacted when the thumbnail version is released in about a month send me an email here that has your full name, company name and phone number included.

L

Erroneous Advertising by Eon - CPI Plastics Group Limited

Erroneous Advertising by Eon - CPI Plastics Group Limited

I've ripped into the shows on TV about giving people unrealistic numbers regarding costs of renovations, and here in my back yard my time is being wasted by people with unrealistic expectations of price due to poor marketing.



"Based on an average 288 sq. ft. deck, including labor, decking and material costs. Does not include maintenance costs of wood decking of $1/sf' per year, eon is an incredible value over time. "
They were stating quite clearly:

1. You can purchase an installed 288 sf pressure treated deck for a little over $3,000 completely installed with materials included that will last 10 years. (our estimated cost of materials only is $3456)
2. You can purchase an installed 288 sf Cedar (type of cedar and grade not specified), deck for a little over $3,400 completely installed with materials included that will last 18 years. (our estimated cost of materials only is $4320)
3. You can purchase an installed 288 sf pressure treated deck for a little over $4,000 completely installed with materials included that will last Forever.

Well, I called them this morning I told them I would like to buy the cedar or the Eon deck that they had alluded to in their ad.
Eventually she passed me on to Cliff Hatch , (the Marketing Director)
This incident had a good resolution.
Cliff from Eon wrote me back within the hour letting me know that they have directed all their reps to pull in all the offensive marketing materials from every store in North America. He also sent the replacement marketing ( 2007), and let me know that the previous brochure was designed in 2002He apoligized and as it turned out it was a simple misreading of statistics provided by an American company.
Thanks Cliff!
L

Builder Group- Design Elements

“GardenStructure.com Design Elements” is now released.

If you are part of our “Builder Group” in good standing you should see your package arrive within the next 10 days.

“Design Elements” is a comprehensive package of line art that will help deck and structure designers create elevations and layouts for decks, pergolas, fences and any other garden woodwork feature imaginable.

Version 1 features 109 pages of our best designs and details for decks, deck rails, privacy screens, pergolas, outdoor buildings, fences, gates and trellises.



Print out templates on your own printer, lay it over and simply trace details—superimpose a sketch of the residence behind and you have created a realistic rendering of the project.

Offer your clients the most powerful design resource in existence and your sales should increase dramatically. Allow your clients to browse possibilities they never imagined possible.

The best part—new details every few months to keep you well ahead of the competition.

Updated forms featuring our new logos are included on your new CD as well as an advertising template already edited with your information. We will be doing a mass printing in about 2 weeks so get in touch if you want to be involved. When 4 or 5 contractors share printing costs it means dramatic discounts.
For more information about the Builder Group please call 888 293 8938

Style Nazis--Not Quite

Well, I spoke to Jansen Ho about this authorized taste police in Surrey BC today. He very patiently worked with me to make a determination as to why this lady was confused.

What is normal in your neighborhood may not be on the other side of the country, and that is the case in this instance. Approaching an expert for advice seems to be more culturally acceptable in BC. It is due to a call about 10 years ago that our DIY plans came into existence.

Planned communities are becoming the norm in BC and it is possible to buy a house that is governed by a master plan and not even hear the term "planned community".

The City of Surrey is so used to it that a client can approach the counter and within minutes they know that they are from a planned community. They tell them that they need to speak to a "Design Scheme Consultant" to make sure that what they are planning is acceptable to the development master plan. The nice thing about most planned communities is that they have a committee approve designs for construction.

When you are the guys that show up with the nicest drawings and presentation you get to love committees. The scary thing is that the design acceptance is by one human. Personal taste has a part in the decision, coupled with interpretation of written instructions.

If the "Design Scheme Consultant" is capable it can work well. If the consultant is strictly by the book-- YUCK.

Lets just hope it is a trend, like the uniformism of Germany before WW2. L

Design Dictators in South Surrey BC?

Style Police in British Columbia?

I received a very disturbing phone call this evening. A lady wanted to know some information about P003 pro pergola plan. Specifically the type of columns to use and whether or not we ship the material to BC. I told her, the material grows in BC, so shipping it back from Ontario may be cost prohibitive.

I told her all the specs were in the plan for her to source locally.

Her next question gets a bit strange. Is this pergola more than .6 meters high? “You mean is is more than 23” high?” was my retort. Yes, it’s about 110” high overall.

“No vertical structures more than .6 meters high permitted in yard is what she was instructed by the Style Nazi. Nothing higher than 23 inches.”

Maybe this lady was blowing smoke but if this is for real I need more information about it.

She said that to get a building permit you need an appointment with a city design consultant who will give you guidelines as to what you can build and what color “colour in Canuckian”. What color? YIKES.

She told me that it has come about and is spreading everywhere because people were painting their houses ungodly colors and upsetting their neighbors. Last I checked good taste was individualized and not a pre-requisite for buying a home. They get their punishment when they sell.

Is this the “Do as we Say Festival Gone Crazy?”.

I told her that this is either a historic district or a planned community (Click for an Example)—she insisted it was not. She told me she lives in Sullivan Heights.

Please—someone give me more information about this, I really would love to know. I tried the building department in Surrey but they were already closed. I’ll try them again tomorrow, but feel free to email me if you know anything about this.
L

Celebrity Builders---pt.1

Celebrity Builders

Ok, when these celebs know their stuff, they can be ultra cool. When they don’t—Yes Dean, I mean you, it’s embarrassing for the celebrity and the entire trade is cheapened. Every celebrity builder has things that they are good at--and others they are not.

"Red Green is available for DIY advice daily on Home Envy .com "

(an example of a Tres Cool Builder!)

What absolutely grates on me the most is the makeover shows where they totally renovate, paint the house, build new decks and fully landscape with all the fittings for $1241.00.

Arrrrgh. Now, keep in mind that 20 people worked for a week for free, much of the materials and furniture were borrowed or rented or donated (in exchange for contra advertising), and the designers worked for gratis also. Most of the time they are honest enough to give a reasonable figure on materials only—but it makes people think it is easy, which in my mind is criminal. Nothing good is easy.

Ok, we’re nearing the end of today’s rant.

The ones I really love are the California and Texas “House Flipping Fiasco” shows. Buy a dump for $500,000 in a slum and turn it into 730,000 cold hard cash for a cost of 98,000 dollars for a profit of $132,000 in 3 months.

I want to see the episodes where they bought for $500,000 and put in $125,000 and filed for bankruptcy 6 months later when the house didn’t sell for $450,000 because the market corrected mid flip. NOTHING is that easy.

I have never seen a failure on those shows—I guess nobody wants to see that so it wouldn’t help ratings, or it just never happens. Who ever heard of speculators getting burned?

I am sure l'immigra is going to notice that those texans on the flip show are using all illegal labor and pull them off the air. Proceeds from crime getting snatched on national TV- now that would be a great show!

Happy Flipping To all—


L

Building Decks - Becoming a deck builder

Building Decks—

Learning about building decks takes time. There’s plenty involved in making decks into an art form. Designing decks, making the design fit a budget while still maintaining a profit. Decks must also fit the client’s needs and desires (wish list), while suiting their personal taste and fitting with their homes. The design of decks is likely the most difficult skill to master.

Technical Drawings for the building department is the next hurdle involved in building decks. Most building departments will accept a hand drawn sketch to build decks, however some expect every detail about your decks to be illustrated clearly. Here in Canada they want a BCIN designer’s number. When you are building decks it is better to have every detail down on paper before you build the deck—it keeps you productive and makes for few misunderstandings with the client.

Building decks is pure carpentry. If you are a good carpenter you likely can cobble a deck together, but there is more to building decks than just being a good carpenter. There are methods for keeping the decking tight, special fasteners for pressure treated, methods for making joints shed water as well. Standing water beneath decks as well as drainage issues to keep the water out of the basement should be of paramount concern. Deck builders know many ways of fastening things that most carpenters wouldn’t even need to consider.

Where our work shines is 5 years from now. When a composite deck is yellowing and many decks are looking old—a quick touch up coat of stain and the deck looks new again.

When you are ready to finesse building decks you are educating your client throughout the process to give them something to talk about to their friends—teaching things that other contractors don’t know.

Over the years the quality of your deck building work goes up—like any trade. If you are building on your own it may progress more slowly than if you are building within a group like GardenStructure.com where you are challenged to compete and build better decks you can expect to progress more quickly. We also teach you many techniques alluded to above to increase quality.

Learning “about” building decks is different than learning “To” build decks or “Run” a deck company. Becoming a skilled craftsman is different than becoming a good manager or business owner. A good deck builder can do very well—but a good manager will grow a larger company.
To determine if you are ready to join our “ Deck Builders Group ” give me a call at 888 293 8938 and we’ll chat about it.

L

Starting a Deck and Fence Business in 2007

For the New Article about Starting a Deck Company click




What do we expect from this year’s economy as it relates to decks and fences?





Garden Structure .com web traffic is up nearly 25% this year. So we expect more leads and less marketing required for our Builder Group Members.

Housing Starts are weak which means more competition for those in the deck and fence business going it alone—it means that if they are selling on price alone it could be tough going. Our Builder Group is not often involved in competitive bids—so it makes us more or less immune to price pressure.

NADRA is attempting to open a chapter here in Ontario—I am still not sure as to whether that is beneficial for our Builder Group—We’ll keep you posted. My initial impression is that it is just another Directory to assist with creating more and more competitive bids.

Global warming is helping extend the Northern States and Canadian Building season…so we'll just call that an unfortunate positive factor for some.

Illegal Labor is on our radar and we hope to see solutions to level the playing field this year.

The war has created positive economic influences in many areas with economic dependence on military industries.

Expect to see Duties and Tariffs on goods coming into the US and Canada shortly thereafter —It has to do with devalued currencies from Asia and it’s just further leveling of the playing field economically.

The deck and fence business is servicing 3-7 year old houses primarily. Record building during those years 3-7 years ago will make this a banner year for professional deck companies.

Amateur companies without proper portfolio and product line—relying on word of mouth may find this year a little challenging to say the least. Since the average deck company lasts less than 6 months you may wish to re-think your strategy.



There is simply no point in re-inventing the wheel when you don't have to. From someone who has--it's expensive and can take many years.


In short, our economic Outlook for the Fence and Deck Business 2007 is Highly Positive.

L

Deck Apples

What are Deck Apples?


How many times have we gone out to do an estimate and we have to bring up the phrase to our customers about comparing apples for apples? It seems like a common sense question, but a lot of people simply don't get what the phrase means?

A deck is a deck right? When you are giving it 1/3 extra foundation—it still looks like a deck, it’s just a deck that you could park your car on if you had to.

If you pre-dry and finish every single part in that deck and seal 6 sides… it still looks much like any other deck, it’s just much more expensive because it takes much longer to build.

If the deck is designed to suit the clientele and their needs and contains inspired details that have taken decades to develop it is my opinion that it is worth nearly double what a normal deck would be worth. It will age more gracefully, it will last longer and it will garner more praise from family and friends. It also takes much longer to install.

I would think more people would do more home work on their part before calling for a “Free Deck Estimate”, but it just isn’t so. It just seems like such a waste of time for a reputable fence and deck contractor to come out to give valuable expertise and time just for the chance to maybe get the job.

When “Joe Shmoe Custom Decks Contractor”, sells you a deck with no profit in the job he very likely won’t be in business a year from now to back any warranty. I guess that deck warranty really isn’t worth the paper it’s written on.

There are many reasons for the cheapest price to send up all kinds of red flags. If the contractor doesn’t know how to price a job-how can you be sure he knows how to build it? As a project manager I always threw out the low bid.

Just think about it this way would you rather pay 10.00 dollars for bushel of nice firm apples all the way through or take your chances on the 8.00 a bushel where the top is firm and the other two thirds are either punchy or half rotten? When it comes to clients I want to be able to provide good service—and that costs time, which I need to be paid for. For this reason I am rarely the low bid.

Salesmanship is about offering a service of value to the right people and helping them understand why our decks are a better value. A good deck salesman will teach the client how to identify quality construction and what exactly makes a deck great.

Mak ...

Comittee of Adjustment Application Fee $1250.00 YIKES!

Barrie Ontario January 1/ 2007


Committee of adjustment application fee is now $1250.00


This means if you want to build a 101sq' shed rather than a 100 square foot shed, or a fence that is 2.2 meters high or build a deck between 2 houses there is a financial spanking doled out.


From the creators of the "Do as We Say Festival", there is now a financial incentive to be good citizen and just accept what the city dictates. Not only do they want to inflict their taste on the masses--they demand we pay $1250.00 for the privilege of being told what we can or cannot build in our yards.


All the building department fees are ballooning--get caught without a permit... few hundred dollars, the cost of a basic permit is up.


Mississauga-- $150 application fee, Barrie $1250.00. Strange isn't it?


On the same subject--to obtain a permit in Oakville Ontario to build a deck you need a special permit with a deposit of a couple of thousand dollars in assurance that you will not make a mess on the street or boulevard in front of the house on city property.

BCIN numbers, insane fees, from people who don't know why a fence stands or a gate works--really is a bit of a joke.

L

Behavior on Site

I am only going to be able to touch the tip of the iceberg on this subject! There has been an expression among us carpenters for years. " What looks good is good" That phrase applies to more than just the out come of the project at hand.

It also applies too the way the project management performs and keeps everything moving along in a professional manor.

One of my pet peeves is to keep the job site clean and orderly through out the entire project even if we have to hire a laborer just for clean up. To me keeping the job site clean and orderly shows the customer that you take pride in what you do and that reflection carries on to the workmanship of the project itself.

I make sure every employee is busy doing something at all times. Just standing around lollygagging and smoking cigarettes does not cut it. My son Dan has been working for me since he was a freshmen in High school ask him how I feel on the subject? I won't keep my employees from smoking, but don't let it hinder your ability to keep the job progressing.

Another thing I will not tolerate is any swearing on the job. In the summer month people have their windows open and in the early morning the sound really travels if you get my drift?

Sorry if any one thinks I'm a mean boss but I was taught the correct way to act on a construction job site. Any other behavior is not going to help your company thrive.

Mak

Composite Decking -More

I received a note from a fellow that works at a large composite decking company. He gave some very candid information about the shortcomings of composite decking, such as deterioration of surface and puckering near the fasteners. He explained why it is such a struggle to create a good product with the technology that is presently available-- at least it makes sense to me.

His contention is that it is best to try because "trying" leads to eventual success. Experimentation and going through the motions leads to development and learning.

I agree entirely. That's how Honda and Toyota did it. If you remember their earliest cars--Would you ever imagine Toyota would be competing in Nascar next year?

With people like this trying--those who will compete with themselves for success-- I think they will create a superior product to wood decks some day. I would be happy to entertain ideas as to how I could work with the companies developing new composite decking products. I can see numerous ways they could improve.

"Rumor has it that there is a new composite decking product that should be
in distribution within 3 years that weighs half and is 3 x stronger than the
best composite decking is today."

Here's a laugh. I did an article on composite decking a couple of years ago.

Of 561,000 results it ranks #4 for Composite Decking (click for the search in Google)

I guess I should get that article re-written to include some recent developments.

A Prosperous New Year To All of You-- Happy 007

L

Snow Load on Decks

Snow Load on Decks

Logic in Building Decks is a relative thing.

photo by Jenzug (click for flickr site)
Think about it this way. You construct a home with 2x8 joists typically—you can nearly get away with 2x6 at times. Generally a deck needs to support slightly more “live load” than the interior of a house so the minimum joist size should be 2x8 – 16” o.c. You know that if you live in Southern California you are not likely to see that much snow—maybe the odd wildfire so see flame retardant coatings. You won’t need the structural reinforcement like they will need in Denver this month.

Some building departments will specify more strength in decks for snow load—but not all. Many just defer to the building department’s minimum standards-or apparently in rural Tennessee, there's just no rules.

Joist and Beam Spans must be reduced, footing sizes increased and joists should also be increased by at least 2” in size in areas where decks will need to support 4’ of snow. The connection to the house should be no less than ½” carriage bolts through the rim joists of the home on second level decks.

We built a deck on Georgian Bay where we were told the owner shovels the snow off the roof and on to the deck when it gets deep. This means up to 4 tons of snow on a deck platform from time to time. I helped him put a 10’ deep pile on the deck one day. 50 footings beneath a 600 square foot deck—but here we are 8 years later with a nice level deck.

L

Tire Kickers

Beware of the “Tire Kickers” !

I'm sure we have all had our share of dealing with tire kickers in the past? They take our time and energy and should be identified before wasting more of our valuable time.

Here are a few clues that make me think a potential client is a tire kicker:

They are looking for the cheapest price and a free estimate.

They seem to have all the answers about the project they want you to do and that they could do it themselves, but they don't have the time.

You ask them for a ballpark figure and they hesitate and say they don't have a clue.

Last but not least. They tell you they are getting several estimates and price is their priority, not quality.


Be careful not to judge a book by its cover. Some clients might just be shrewd shoppers and they want the best value and quality for the dollar! Folks like this just need logical explanation as to why your price is more.

When you get set up with GardenStructure.com they give you a lot of documentation to read that gives you the upper hand when rooting out tire-kickers.


I would like too wish all of you and the folks at gardenstructure.com a happy and safe holiday season and a very prosperous New Year!

Mak.