A closer look at the Timber Tech Warranty

Our Composite Decking vs Wood Decks article is updated. (Click the photo)

Composite decking companies will pretty much tell you what the flaws are in their products.

http://www.timbertech.com/WarrantyAndCare/ResidentialWarranty.aspx

The document is copyrighted so we won’t reproduce it in entirety click the link above to see the whole document.

Here’s a few opinions about what they mean by certain terms included in the warranty.

…shall not check, split, splinter, rot or suffer structural damage from termites or fungal decay.
(no mention of mold, fading, expansion or wear related damage yet)

…at its option, to either replace the defective item or refund the portion of the purchase price paid by Purchaser for such defective item (not including the cost of its initial installation).
(means that they may pay the cost of one board, or supply a board for you to install—no liability is expressed for the labor to remove or install the new board-no mention of fading yet—though the new board will be a different color entirely)

TimberTech does not warrant against…

…a condition (such as air pollution, mold, mildew, etc.), or staining from foreign substances (such as dirt, grease, oil, etc.); (5) variations or changes in color of TimberTech products… (no warranty against mold, or barbecue grease and no guarantee that it will fade evenly or that it will not fade—here’s a hint, it probably will)

…Each Purchaser is solely responsible for determining the effectiveness, fitness, suitability and safety of the TimberTech products in connection with its use in any particular application. (means buyer beware—if it turns out that this decking was a bad idea—it’s not their fault!)

…is effective for consumer purchases made on or after January 1, 2005
(this is the new warranty—older products are covered by the old warranty, but there’s no link to it.)

The manufacturer warrants that this product will not peel, blister, pit, flake, crack, or corrode as a result of manufacturing defects, or as a result of exposure to ocean air (salt spray) for a period of 5 years. Should this occur, the manufacturer will provide replacement product. Minor dripping may occur.
(so if you live near the ocean there is only a 5 year warranty against salt spray damage—I haven’t a clue what “Minor Dripping may occur means)


Ok… try this link

http://www.timbertech.com/WarrantyAndCare/CareAndCleaning.aspx

NO hints on removing mold.

L

An Architect’s Sense of Entitlement

I had a call bright and early yesterday—Good Friday. I had popped into the office for a few minutes (and I will never do that, "answer the phone", again on a holiday)…

Anyhow—the fellow started off saying that he is an architect and he was having trouble printing off our pictures to pull details for an upcoming project.

He then asked if there was a way to get the details without ordering a plan, since he is, after all, an architect.

“I said, let me get this straight. You are an architect. People pay you to create details. But you want to use my details, but you don’t want to pay me for it. Unbelievable” … And I hung up the phone.

This guy did not deserve another moment of my time.

Since when was plagiarism an acceptable form of architecture... Claiming other people’s designs without sending them a dollar is against the architect's code--unless that designer is not an architect. Since when are they hired to go out and pirate other people’s designs?

There are bad folks in many different trades, and so-called professional services like architecture and design, and politics, and even surgeons and fiction writers. I know how the game works.

The fact that people are emulating my designs is flattering. It means I am doing something right.

Currently Hickory Dickory Decks is using a combination of 3 of our plans (simplified) as the feature deck in his dream deck contest. Don't know if you noticed the big putty blotches all over the deck... ouch.

Have a look … “Dream Deck Contest”

It’s D181 Pro Hand Rail, P012 Pro Pergola (single posts), and P181 top portion.

You be the judge. Here's a photo of a deck we did in Acton Ontario about 4 years ago.

Will we act on it? I’d rather work something out, but we’ll be talking to him next week.
L