HandyCanadian.com and Contractors.com

Lead generation services may not end up delivering useful leads to your business. Here's why. Often times they just don't get the traffic to make it happen.

Above Graphic Courtesy of Compete.com They will tell you that the results may not be perfectly accurate, however we use google analytics and I can assure you that our numbers are roughly 400% of what they indicate. Even at 25% of the actual numbers you can see how we dominate these directory sites for traffic.

Here at GardenStructure.com we build Decks, Pergolas, Fences and Outdoor Woodwork. We are Niche Specialists and also innovators of unique looking things. Therefore people link to our designs and single us out as "Leaders in our Field"-- Outdoor Woodwork Experts.

These directory sites like HandyCanadian.com and Contractors.com specialize in HUNDREDS of different trades with a fraction of our traffic.

We've been tracking Carpentry Trade leads through HandyCanadian.com and we set it up for a 500 mile radius... just to know how many leads they get. For December there were less than 10. For June (peak exterior season), there was about 35.

These are not guaranteed jobs, these are simply leads, which can be anything from another contractor doing price research to potential customers that don't have a clue and are looking at feasibility of the project. This is post hole auguring, to fence repairs, to chain link to decks and deck repairs all the way up to additions and new constructions.

These are leads which each contractor bidding will pay a fee to the lead generation site.

"installation of a fence, 5 feet plus lattice, roughly 100 feet total.
online estiamtes only please"

"New home requiring second level deck. Approximately 30' X 12'"

"Add a 2nd storey addition on a 750 sq. ft bungalow"

"I need the fence between my neighbour's and my yard replaced...
It is roughly 35' in length and it shall have gates for entrance to my and or his yard. "

Some of the leads look legitimate, but you have to remember that some are small jobs that they can't find anyone to do locally for cheap--and all are in competition with other builders.

This is the difference between GardenStructure.com and these Directory / Lead Generation Sites.... Our builders tell us that in an area of 500,000+ low rise population, on sunny days they may get more than 5 leads in a day--directly to their phone--without a price tag.

We don't sell the leads. You get set up, we help you with design by giving you background and specifications from past projects, a portfolio, a very functional website showcase and you get the leads directly to your phone and email... without competing with other builders in our group. One builder per area.

We just don't believe our builders should have to compete with lesser contractors. They should be building beautiful things for customers that expect something better!

LW

Planning Decks Fences and Pergolas for Spring 2010

This looks to be the Busiest Spring Season in Many Years.

Most people that could afford to build a deck or pergola last year held off. This is turning into a glut of work and the phones are lit up with designs for spring projects. I have personally not seen so many calls this early in the season ever.

Our deck designers and builders are busy, as are our landscape designers. The ground is open in many areas that is often covered in deep snow, and after last year we are happy to see it.

For spring service you would be well served to get in touch with your local builder before they are booked well into summer. I would expect that most of our people will be booking mid summer by some time in early March.

If it is a complicated pergola or deck with curves and multiple levels you need to at least get on the design aspect within the next couple of weeks or you may be waiting for the fall in many areas.

To Develop plans for decks and pergolas often takes a week or two

To find your local Deck Builders (click)

To speak to a Representative Call (888) 293-8938

Outlook for the Deck and Fence Business 2010

To learn about Starting a Deck Company click here

A better year for Quality Deck and Fence Builders

I hope everyone had a great Christmas season.

Are you ready for the next challenging year? Last year I am sure you noticed things were a little slower for most deck builders. People were holding off on those big purchases due to uncertainty. In the US house prices were falling and folks just didn't want to take the risk in many cases. Locally our trade association saw a 20% decrease in landscape trades, though consensus from our builders was that they were par with 2008 for 2009. The government stimulus had little to no positive effect in Canada that we witnessed.

Since then the stock market has recovered substantially, and some people even made large profits from the rebound. These are all high end clients that may be doing outdoor woodwork.

Underemployment;

10% unemployment in the US, 9% Unemployment in Canada,(these numbers don't include those that have given up on looking or whose unemployment benefits have finished.)

What does this mean to deck builders? That all depends where you live. Local unemployment can range between 6-15%, so some areas are better than others.

It means that the less expensive the project--the more competition there will be for every job. Under $5k decks will see deck builders competing heavily for every job.
Fences will be built for low wages typically. I've seen $18/lf in the Toronto area, where the average 2 years ago was $25/lf. When people lose their jobs there are always hundreds of little deck and fence companies starting up--though they rarely last more than a season.

As the job scope increases in complexity and budget you will find more
savvy customers that will insist on paying a little more for talent and
design. There is a glut of work in the high end that didn't get done last year.

Builders expecting to transition into the "high end deck market" will need to bring their "A Game".

Composite Decking

Composite Decking Producers still have not created an honorable warranty that will
include labor and disposal as part of their product warranties, so GardenStructure.com is on a strict "Signed Waiver" policy. A waiver is signed acknowledging that should the product be defective they will have to pursue the composite company to recoup their labor and disposal
costs, and that presently their composite decking warranty excludes that.

New Taxes for Ontario- Additional 8% PST on
Decks and Fences

In Ontario, with an unemployment rate of near 9% we are heading for a tax
increase May 1/2010. While most governments are thinking stimulus, our
provincial government is afflicting us with an extra 8% to the cost of
what deck and fence builders do. This means that the majority of our
work in the province will likely be booked before May 1, and finished
by July 1 to avoid the tax. After that a large percentage of that
business will be driven underground. Look for more old minivans
building bad fences for $20.00 cash! Obviously there will be more
pressure on the low end, with the high end projects happening as usual.
Like many other places in North America, there is a large glut of high
end work poised to be done in the coming year that people held off on last year.

Marketing

The internet is getting busier as all businesses try to capitalize on the benefits of traffic, which in turn makes it more difficult to get traffic. Your average 1 year old small
company website will see 30-100 visitors a month if you do everything
right. Make mistakes and you may get no visits. GardenStructure.com
gets well over 100,000 unique visits a month to our sites most months.

Traffic to our sites increased 20% during 2009. We are forecasting an increase
of 20-30% in 2010 as well.

Phone book advertising and home shows are getting less effective leaving internet and direct
mail as the dominant methods for lead generation.

The phone book crowd is getting a little older, they have nested and
beautified their residences many years ago and their view of the value
of decks and fences is all about price. 30-50 year olds are more likely
to walk to the computer and type what they are looking for into Google.
Google is improving their game as well, penalizing directories and
cheaters using SEO to manipulate their results.

This is one of the GardenStructure.com advantages. We can cut through the
directories, pay for lead services, and spammy sites and get you into
the listings with your local phone number right on the page.

In Summary

Semi skilled deck builders building for the lowest price will have a very tough time in 2010 with increased competition for fewer dollars. A glut of high end work will help companies like GardenStructure.com increase total sales and increase pricing slightly because many of our competitors are weakened or out of the business. In Ontario we have never seen so many leads so early in the year from any area, let alone a frozen solid, snow covered Ontario. After July there may be a drought for a couple of months while people grow to accept the new PST tax on decks and fences. All in all it looks like a promising year for GardenStructure.com Builders.

To find out more about the GardenStructure.com Builder Group by calling
888 293 8938 or visit this page first. Builder Group

Hiatus - Summer 2009

Vacation? Break? No, just the usual too busy to keep up with the blog. Sorry folks.


I did a couple of jobs, pergolas, curved gates, laminated gates and even finished up a fence in Brampton when a builder walked off the job. (not something I make a habit of). Too much desk work is not good for the disposition--so site time was much needed. I also did plenty of photography during, so our training materials will improve.

I spent about 3 weeks working with Jamie Elliott on a large waterproof deck in south Barrie Ontario this fall--he was under the gun for time so it was all hands on deck. He shared a new detail for waterproofing decks from above--to allow for finishing with wood below.

This is one gorgeous deck--and we'll show you some shots as soon as it is posted to the portfolio.

I promise not to be truant in the next few months--no promises next summer though.

LW

The best builders of decks and pergolas in Kansas City

Welcome Stephen Ledman in Kansas City! We know you will be
building great decks, pergolas and outdoor kitchens--because you have
built many great decks and pergolas before. Have a look at some of the pergola and deck projects
that impressed us so much!

This large outdoor kitchen with pergola Stephen and his crew built
this spring.



Stephen works with exotic lumber and shows great prowess with difficult
detailing.



Put simply--we are happy to find talented people like Steven that we know
will make our clients as happy. Quality shows through. Steven is a
career craftsman that has built homes and renovated older residences for
many years.

Welcome Steven Ledman "Accent
Remodelling" Kansas City Missouri.

L

Trex Composite Decking

Trex Composite Decking


I recently visited a home to have a look at yet another moldy trex composite deck. This one was built by a local Toronto builder that installs Trex decking in most of his projects. The client was furious--and after months of chasing (his builder), and Trex, he was having a meeting with the both of them. Here are some photos of the decking project and a close up of a moldy board.

Here is a close up of what trex looks like when it is magnified. As you can see there is semi protruding wood fibers that will rot over time. This deck was cleaned about 1 week before my visit with a specialty bleaching cleaner designed specifically to remove mold from wood fiber composite decking.

After inspecting and photographing this Trex deck for mold, the neighbour from across the street asked me to come by for a look at her trex deck… see photos below.

Now, this is just my opinion, but I think anyone in this day and age knowing what I know about the product--I would be insane to install any composite decking that contains pulp lumber or to advise any of our people to use composite decking that contains pulp lumber.

There is currently a Trex class action law suit to do with warranty issues, click for info.

Here are links to more composite decking information on our main site

This is a link to see all the information within this blog regarding composite decking.

Very Poor Deck Details

Poor Deck Detailing can take many forms.


On first view of this deck it doesn't look so bad. They cared enough to make the support columns blend with the home--and from a distance it looks like a handsome deck. As you get closer you begin to see what a train wreck of a deck this structure really is.

Handrails that protrude into brick causing the columns to crumble is small potatoes when you realize that 5/4 decking was run on 30 degree angle and sags between the overspanned 2x8 joists spanning 14'. The entire platform springs beneath your feet.

These ballusters have been illegal for second level decks for about 15 years now because they are simply too weak to keep a falling human on a deck. Placing the shoe directly on the decking just breeds rot.

What on earth were they thinking with these footings. I don't know how large the base of these footings are but I would have put 14 or 16" sonos in a 20" hole beneath these footings on the soil in this area. The deck seems to have sunk a little, however without putting a level on it I couldn't comment on movement.

I don't expect it has been inspected by the building department--if it had they sure didn't get very close during the inspection.

L

A Deck Staining Company in Toronto

GardenStructure.com has another Deck Refinishing Specialist Contractor in our group of pros!

We are happy to have Martin Mihaljevic involved due to his long track record and list of happy customers.

He works directly for homeowners and can be booked through any of our existing builders in the Toronto Area or contacted directly at (416) 951-9998. Dan is also available for speaking engagements regarding the subject of exterior stain in the Toronto area.

To get your Deck Refinishing Business involved in our group (click here)

LW

Spacing Decking - Why it is necessary.

Spacing Decking- To Space ... Or not To Space

Here is the number 1 reason we space our decking.

This project has magnified the issue for us. As you can see this builder pushed the decking tight.

Last year was the wettest year in many decades in the area it was built. The deck faces east in townhomes and has homes to the southwest on the other side so the placement is sort of cave like.

This yard gets very little sun at the best of times so mold runs rampant.
For these reasons mold has formed all over the surface of this deck.

As you can see the mold is running up the wall (though it is winter killed here it was a pretty colour of green). When decking does not dry out it can actually absorb moisture and become wetter and tighter than when it was installed.

When decking is wet you cannot apply a coating and have it stick. If anyone attempted to stain this deck the finish would be peeling within months. If the pores are full of moisture--they cannot accept the finish into them.

I hear all the arguments--the wood is wet, it will shrink and then the spaces will be too big! Nothing looks more professinal than a uniformly spaced deck. Seeing a deck with no spaces tells me that the deck builder is an amateur.

This is a nearly 400 square foot deck with tight decking and tight skirting with no space below (floating grade beam footings). If the decking was spaced and the skirting were spaced this deck would not have had mold issues.

So if mold growing up the customer's snow shovel and furniture is your idea of a quality build--Enjoy your tight decking and prosperous future .

L

Deck Builders Web Traffic- Real or Mirage?

Which Deck Builders have Traffic... and which Deck Builders are Faking it?

When you have it... flaunt it. When you don't, Fake it! Compete.com gathers information from a number of sources and even if the actual numbers aren't perfectly accurate - for comparative purposes they are quite good.

By Compete.com statistics GardenStructure.com has nearly double the traffic that Archadeck, Hickory Dickory Decks, Decks.ca and DecksUSA combined.

Hickory Dickory Decks seems to be faking it. Hits are quoted to people that don't know better in order to sell advertising in the side bar of their site. They are actually auto-generating hits with rotating ads. You can leave the page running in the background of your computer and leave for 2 hours--and give them a thousand or so "Hits". They pay an SEO company to increase their web traffic--but as the search engines get smarter, even that doesn't work very well. Compete is showing them with 2000 visitors or less a month. Decks.ca has so little traffic that they have to guess, so they show that as a flat line with maybe a couple of hundred visits a month.

In general, companies that don't actually have much traffic will quote hits. Hits tell you so little that Google Analytics won't even offer that up as a statistic. Visitors, Page Views and Unique Visitors are all that matters.
____________________________________
Here's how it works.

Hits - Are Requests for a file or information. It could be a block of text, a picture, an ad.

Page Views - Are requests for an individual page. It could be a refresh (F5), or someone returning to the same page.

Visits - Is a person visiting a site. It could be a second visit, third, 10th, or hundredth visit by only 1 person.

Absolutely Unique Visits - Is how many individual users visit a site in a given period of time.



We have 350% more traffic than Compete.com thinks. (Actual Statistics for Traffic Above).
Our New Website was being debugged in April so that caused errors limiting our traffic for most of the month of april... however our actual traffic is stable at 125,000 visits per month.
Google is still digging through the new content so we actually expect traffic to improve later this year as things are indexed to reflect changes. We also have thousands of photos and projects to add to the site so stay tuned!
L

Opportunities with GardenStructure.com 2009

Hot Tub Surround and Deck Designed and Installed by Mark Schwarz of EarthScape, Our Builder in Kitchener Waterloo

There are still hot areas available for builders in the GardenStructure.com Group

Kingston, Niagara, British Columbia, South Carolina and most of California are still available. It is still early in the Deck and Pergola Building Season so get in touch if you want to bring your game up! There are hundreds of fantastic locations for builders to start up building our decks, fences and pergolas across North America.

This year we have started offering rural licenses as well--lower population means much more affordability.

We are in need of a post hole auguring company in Hamilton and Mississauga.

We have New Builders in Hamilton, Markham, Los Angeles, Kitchener Waterloo and Brampton.

We'll be coming to Owen Sound - Collingwood Ontario soon.

We now have a full service Deck Refinishing Company in the Toronto Area.

Dave Macilius in Hamilton and Mark Schwarz in Kitchener Waterloo are both Landscape Designers and full service landscape companies as well!

Most of our builders are booking work in July, August... which is very positive since this is a challenging economy and many of our competitors have seen their web traffic drop significantly of recent in many competetive areas. Some Deck Companies are seeing 75% decrease. Our traffic is quite stable at roughly 125,000 Unique Visitors a month...

Get in touch soon regarding getting started as a deck or pergola builder within the GardenStructure.com group of companies.

L

Cheapest Fences in Toronto, Dallas, Los Angeles...

Who builds the cheapest fences?

In areas like Toronto, Dallas, Los Angeles and any other large metropolitan area, you will find the cheapest fences built by smash and grab brand new fence and deck companies.

You will get promised Fences for $22 a foot in Toronto, $15 in Dallas, $20 in Los Angeles…

You pay your money… you take your chances. Don't pay these guys up front...or you may never see them again.

Every year there are more than 500 new fence companies in areas like Dallas, Toronto and Los Angeles. The majority are gone in 60 days. I wouldn't expect an actual warranty from any of the budget companies. Face it--if they don't charge enough to be in business they won't be there to fix what they built.

Trouble is, they normally don't know much about building decks and fences. Not enough to be charging anything for it.

Here's a fence built by guys that attested to know what they were doing 7 or 8 years ago… they were actually sub-contractors for one of the largest budget fence companies in town. This time they contracted GardenStructure.com Brampton to build it right this time… Last time they went for the cheapest price. This time they will get a 25 year fence.

In Fact… Paying a few dollars more, for 3x the durability is actually the best value and cheapest fence in the long run.

If you want to see the results of a really cheap fence… click this link to see "Snoop Dog Square Pants" and his top 10 Wrong Methods for Building Wood Fences


BTW, if you plan to build a wood fence on your own, GardenStructure.com sells professional instructions for building fences here.


L

LP Building Products (Louisiana-Pacific) product recall.

LP Building Products (Louisiana-Pacific) Has issued a recall Notice for
about 48 million linear feet of defective composite decking.

Can you imagine strolling out on your deck and having the Guaranteed not to split or crack premium composite decking shatter beneath your feet? I've put a foot through rotten roof plywood and I can tell you all about this painful, embarrassing, did I mention Painful?
It tends to break out the size of your foot...which is a little bigger than calf... it is when it goes over your knee and up your thigh that it really bites. It is like peeling the skin off your leg. It has happened to about 37 people so far. Broken bones and lacerations have been the results.
This recall has been ordered to work with U.S. Consumer Product Safety Commission by a court order.
Two questions arise. Will they be providing the labor to replace it? I am pretty sure their warranty excludes it. And Who will dispose of the faulty product... and what will they be replacing it with?
If you ask the affected clients...they may prefer something more predictable like Pressure Treated Pine perhaps?
One composite company was offering 500 sq' of free decking and a free nail gun to try their product... I still couldn't talk the wife into it... at any price.
Here is the notice site Defective-Product-site
Here is the press release from the CPSC
Here is the warning WeatherBest issued to investors... astonishing that people still see fit to invest... that's because it has been gently crafted so as not to alarm folks.
This stuff was sold under the Veranda, WeatherBest, ABTCo decking and Railing and Home Depot is named in the recall.
As you know Eon went skipped bankruptcy and entered liquidation a while back--
Attention Composite Decking Companies... Home Depot has a HUGE vacuum in their composite decking products division.... They Bought Eon, They bought Veranda, They bought Trex. and people will buy whatever product HD adopts Next.
L

The New GardenStructure.com Website is Up!

This is simply the best display of high end decks and pergolas worldwide.

The navigation issues that plagued us on the last site have been reworked. When you want to see Decks, curser over decks, gallery or diy plans to see the different sections for decks.

When you enter the gallery you will find many decks, pergolas, wood fences, landscape designers, arbours, outdoor kitchens... you should see stellar examples of whatever you seek.




Now, when you get into the gallery and click on a thumbnail, an entire page opens to show you more angles and examples of the design or plans in use with designer credits.
Only about half the content we plan to include is up... so bookmark it and come back often.
L

Urgently Needed... Post Hole Auguring Company

We received roughly 10 calls from

the Mississauga area for post hole auguring... Last Week.

We want to share these leads long term with a Post Hole Auguring Company, and many of our deck and fence builders also require your services.

Get in touch with Lawrence to make arrangements.

416-951-9998

Maintenance Free Decking- Which Decking is Best?

People ask me all the time. "I am doing research into decking materials and I don't know which one to choose... What type of decking would you use on your house?"

We all know that composites have had their issues and continue to be sued over durability and warranty issues--and until they get that settled I am steering clear personally. When a client insists on composite we will quote the job and before agreeing to build have them sign a waiver just to let them know that we won't be providing free labour to replace defective composite decking. The other issue has to do with cleaning. This "Low Maintenance Decking" typically needs a chemical wash twice yearly to keep it looking decent.

The old standard pressure treated decking is fine for most suburban locales. Lets face it, on a 200k house in the GTA, you won't likely get the cost back for a cedar or exotic decking if you have to sell. They stopped using arsenic a few years back and you have to use special ACQ fasteners, however the chemicals are the same thing they use to keep worms alive for months in bait shops. Apparently bugs don't like it, and it prevents rot and doesn't bother humans. Obviously pressure treated decking doesn't hold stain as well as Red Cedar Decking so you will need to apply stain every year or two.

Red Cedar and Redwood is gorgeous decking material--however it is soft and prone to damage by foot traffic. When it comes to maintenance though, if you pre-stain and end cut while the deck is built the finish may last a few years with NO Maintenance. The verticals will likely last 7 before having to be re-done. A well maintained cedar or redwood deck may last more than 25 years.

Ipe Decking is a protected species and is often cut by lumber pirates in Brasil. It is normally shipped green which means it will twist and cup and age quickly. It will need constant treating with oil. We simply don't reccomend it.

Tigerdeck is a kiln dried hardwood that has beautiful tone and contrasting grains within. It will need oiling twice yearly... kind of like mopping a floor really, however it will likely last 40 years. It is sustainably harvested in 40 countries.

Cypress grows in swamps in the southern states. It makes a nice decking as well though if left raw will much resemble driftwood. Very East Coast look...

There are many different hardwoods, that will act and look different and last varying amounts of time. Mahogany and Teak are fantastic materials to work with--though they are extremely expensive.

L

Spring National Home Show 2009

We've been busy creating a display in the Spring National Home Show's "Dream Gardens".

It turned out well.

Most of our local builders participated and some have more than 50 hours invested so thanks for the tremendous effort guys.

Connie Cadotte was a pleasure to work with--She kept everything together. Gelderman Landscaping's landscape crews were helpful and efficient. Thank you all.

If you are a customer looking for ideas visit us at the spring national home show is on until Mar 1-09. If you want to meet with a designer give us a call at 888 293 8938 and we will let you know when to visit to meet with the right people.

If you need directions to the show click the banner link on the left to get to their site.

If you are a builder looking to join us, please get in touch. There are still a few areas open in Ontario.

L

Lifestyle Ads

Here's the puzzle of the day:

What do you think these folks are selling using this photo?

Being Rich, White and happy with perfect teeth?

Their investments are paying off well enough that they can sit on this deck being shiny and happy all day long without a care in the world?

Doubt it.

Look at that grimy deck--betcha that's where the barbecue was--before the photo shoot I mean.

It is an ad for the largest deck and lighting company in the United States.

If you sell decks, but you don't build the most beautiful decks, then show happy smiling people. Who is smarter... them with their happy perfect people or the folks putting so much effort into design.

Time will tell.

L

Plagiarism

Plagiarism–noun

1. The unauthorized use or close imitation of the language and thoughts of another author and the representation of them as one's own original work.
2. Something used and represented in this manner.

Thanks to dictionary.com for the definition.

The next word should be Infuriation--

I had to strip numerous pages of photos since someone that signed up with me, (that had good referances btw).

If you didn't design things you have photos of you can't claim to be the designer.

If you didn't build something you can't claim that you did.

If you are not a landscape Architect, or you don't have the right to call yourself a landscape Architect, or a Certified Landscape Designer, or Master Builder...

Don't misrepresent your credentials.

I don't claim to have an MBA from Harvard Law, (not that it is as much of a positive these days), but if I did have one, I'd be furious if someone that didn't claimed they did.

Anyhow, I just got off the phone with yet another deck company website displaying photos from our website, renamed and loaded into their site as their own project. That's what google image search is for... they are easy to find.

I am tempted to keep going on this bent and do a nice rant post about deck builders manipulating web rankings, and the same one manipulating their web counter, (listing page views as visits), and automatically giving themselves extra hits so that they can claim 4 million hits per year and sell advertisers their wonderful manipulated traffic--but I will save that for another day. I am so tired of waiting for Google to create an algo to subvert these cheats.

It has been very difficult to keep all the posts positive so lets end this dry, boring negative burst of posts with this one.

L

Trex Class Action Lawsuit 2009

Trex - Latest Class Action Lawsuit Jan 13-08
Trex Lawsuit info here
Trex Suit Information
Trex-Complaint-Filing-Jan 2009 

I have just scanned through 26 pages of very interesting information about the Trex Warranty and Marketing Materials. Really not much in it that we haven’t covered, but it is interesting that this group of lawyers doesn’t think their warranty is fair and equitable either. The suit intimates that they word their warranty in a way that people just won’t bother to fight or ask for what should be offered as remedy when your maintenance free decking falls apart or gets covered with black mold.

It basically tells the story of a home owner that bought a Trex Deck through a Contractor and when the decking fell apart and Trex tried to offer replacement Trex only, no disposal, no labor to replace… but instead demanded the home owner sign a release before getting anything from Trex.

They are looking for other people thus mistreated. Actually, Anyone that had issues with the Trex they purchased. Especially having to do with mold or anything else excluded from their warranty.

This includes anyone that had to replace his or her Trex deck if it was initially installed in 2004 or later.
(Earlier installations were covered by the previous law suit).

Now, this is early 2009, and I really want to keep this blog positive. It pains me to touch on a subject like this at the best of times, but in this case it is an ongoing wrong that just needs correcting. Trex should have corrected its issues and offering a real warranty long ago.

This Suit has not been Confirmed by a Judge yet, please get in touch with the law firm here for more information.
http://www.hbsslaw.com/

update: Trex Responds in the Press Here

They discount the suit verbally.

L